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FAQ

What is a cabochon?

A cabochon is a gemstone that has been shaped and polished.

Payment and Shipping

We currently accept payment through PayPal. Domestic shipping is free.  International shipping is actual rate.

 

Disclaimer

All merchandise is subject to availability during show times listed on website. Please contact me at collections.by.ek@gmail.com after show times for availability.

 

Returns & Refunds

7 day return policy. If you are not satisfied with your purchase(s) for any reason you may return them postmarked within 7 days of arrival for a full refund less shipping charges. Items must be returned in same conditions as they were sent. Shipping charges are non-refundable and may include any fees, packaging, transportation and postage costs incurred. Return shipping the responsibility of buyer. The seller is not responsible for goods lost, stolen or damaged by the postal service. Packages are insured at the buyers request at an additional charge. Priority, Certified and Signature Confirmation mail is available upon request at an additional charge. If you have bought rough or slabbed material from us and would like a refund, please do so BEFORE you cut or work on it. Once you cut it, it is yours and we will no longer offer refunds. If your item is lost or damaged during the shipping process, please file a damage or lost report with the shipping agency. We will provide you with proof that it was mailed and receipt of your payment. All size and weight information is approximate. By remitting payment you agree to these terms.

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